ANUGRAH ASSISTANCE
Anugrah Assistance is ready to meet any of your needs. As a dedicated partner in medical assistance, we are here to offer professional care 24/7, 365 days a year.
WELCOME TO
ANUGRAH ASSISTANCE
When exploring Indonesia, unexpected medical emergencies can arise at any moment and in any location. In circumstances like these, quick, accurate, and reliable assistance is crucial to ensure your safety and comfort.
Anugrah Assistance is ready to meet any of your needs. As a dedicated partner in medical assistance, we are here to offer professional care 24/7, 365 days a year. Our experienced team, equipped with international-standard equipment, and supported by comprehensive healthcare facilities, ensures that we can serve you effectively across Indonesia. We guarantee that each patient experiences top-notch care, starting from the initial call all the way to their arrival at the right healthcare facility. Anugrah Assistance stands ready to support you in Indonesia.
Medical Directory Services
A Comprehensive Directory For Your Health Care.
General Practitioner
Medical Assistance
This medical assistance service includes a 24-Hour Help Line and a 24-Hour On-Call Service. The 24 Hour Help Line is an information and coordination service accessible around the clock, every day of the week. Feel free to reach out to us at any time for urgent support, healthcare advice, or assistance with managing your case.
Medical Evacuation
International Third Party Administrator (TPA)
Third Party Administrator serves as an external partner that supports insurance companies in handling claims and administrative tasks effectively. TPAs serve as a bridge connecting policyholders (patients), insurance providers, and local healthcare services, streamlining the claims process to be quicker, simpler, and more coordinated.
Emergency Medic Rescue
Medical Rescue provides essential emergency treatment and evacuation for patients facing accidents or critical conditions in challenging locations, including mountainous areas, waterways, and other extreme terrains. This service is designed to guarantee that patients get quick emergency assistance and sufficient healthcare at our affiliated hospitals.
Rent Ambulance
Ambulance rental offers specialized medical vehicles that come fully equipped with essential medical equipment and staffed by trained professionals, ensuring the safe transport of patients from one location to another. This service is designed to cater to both emergency and non-emergency needs, including patient evacuations, transfers between hospitals, or transport to healthcare facilities
Our Services Coverage Area
WHY YOU SHOULD TRUST YOUR HEALTH TO US
01
24/7 Operations
Our services are available 24 hours a day, seven days a week, and 365 days a year.
02
Our Expert and Experienced Medical Team
Certified medical personnel with extensive experience handling a range of emergency situations across Indonesia.
03
Our Services comply with International Standards
Comprehensive medical equipment aligned with protocols set forth by the Indonesian Ministry of Health, the WHO, and worldwide emergency management standards.
04
Flexible Coverage
Our services extend to a wide range of locations, from urban centers to popular tourist destinations, with modifications tailored to meet the specific demands of every situation and the surroundings.
05
Coordination in Multiple Languages
No Language Barriers Will Stand In Your Way. Our team fluent in international languages, ensuring that all medical information is delivered with clearly and quickly.
06
Strategic Partnerships
Anugrah Assistance is partnering up with top local hospitals, international insurance providers, and global medical networks.
dr. Pandu Putra Anugrah
Our Doctors
Meet The Top And Best Rated Doctors.
dr. Aditya Darmawan
dr. Pandu Putra Anugrah
“Dedicated Care. Trusted Everywhere”
Frequently Asked Questions
We Provide Detailed Common Frequently Asked and Questions.
You can contact our 24-hour hotline by phone or WhatsApp for emergency assistance at any time.
We provide health facilities in the Gili Trawangan tourist area with 24-hour medical services.
Our services include:
* Emergency consultation and initial treatment
* Coordination with hospitals/clinics and international insurance companies
* Third Party Administrator (TPA) services
* Medical evacuation by land, sea, and air
* Emergency medical rescue
Yes, we are open 24 hours and medical personnel can come directly to the patient's hotel or villa in the surrounding area.
Yes, we accept payment with travel and medical insurance.
Yes. After you inform us about your condition, we will connect you with a nurse for an initial consultation, then provide directions if necessary to come directly to the clinic.
No need to worry. Simply show your insurance card or policy details, and we will help arrange the cashless process with a Guarantee of Payment (GOP).
Additionally, you can pay first at the clinic (pay & claim), and we will prepare a medical report and official receipt for your insurance claim submission.
In an emergency, we provide initial medical treatment, rapid on-site assistance, coordination with referral hospitals/clinics, and medical evacuation by land, sea, or air if necessary.
Testimonial
What People Are Saying.
More Than 100+ Testimonial Company in Anugrah Assistance
A health and medical clinic offers a wide range of healthcare services, from routine check-ups to specialized medical treatments.
SERVICES LINKS
CONTACT
- +62 877-4768-0014
- info@anugrahassistance.com
- Jl. Raya Tanjung, Gunung Sari, Lombok Barat, Nusa Tenggara Barat (83351)
Copyright © 2025 Anugrah Assistance. All Rights Reserved.